2 Jobs in Huntington, CA
Atlas International Inc is Hiring a Technical Support Near Huntington, CA
- 401(k) matching
- Company parties
- Competitive salary
- Health insurance
- Opportunity for advancement
- Paid time off
Hourly Pay: $20-$25 Based on Experience
Location: Onsite only, Huntington Beach, Ca
Schedule: Monday-Friday
Job Description: Technical Support is responsible for managing, maintaining, and repairing IT systems. They help businesses resolve problems within software and hardware infrastructure and handle inquiries about the technical aspects of products and services. In general, they’re expected to address and resolve any issues forwarded to them. Technical Support will be the first point of contact for anyone seeking technical assistance. They will perform troubleshooting through diagnostic techniques and pertinent questions, and determine the best solution based on the issue and details provided. Tech Support will also be responsible for recording events and problems and their resolution in logs, following up and updating status and information, and passing on any feedback or suggestions to the appropriate team.
Responsibilities:
- Serve as the first point of contact for anyone seeking technical assistance
- Perform troubleshooting through diagnostic techniques and pertinent questions
- Determine the best solution based on the issue and details provided
- Walk the user through the problem-solving process
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow-up and update status and information
- Pass on any feedback or suggestions to the appropriate team Identify and suggest possible improvements on proceduresRequirements:
- Full time on-site position, hours 7am-3pm and occasional afterhours projects
- Degree in computer science or information technology or equivalent experience
- Certification in Microsoft, Linux, or Cisco is advantageous
- Prior experience in tech support, desktop support, or a similar role
- Proficiency in Windows/Linux/Mac OS
- Good understanding of computer systems, mobile devices, and other tech products
- Ability to diagnose and resolve basic technical issues
- Proficiency in English
- Experience with remote desktop applications and help desk software
- Attention to detail and good problem-solving skills
- Excellent interpersonal skills
- Good written and verbal communication
Job Summary
Full Time
$77k-97k (estimate)
02/21/2024
06/22/2024
atlasinternationalllc.com
<25
The job skills required for Technical Support include Technical Support, Troubleshooting, Problem Solving, Help Desk, Computer Science, Verbal Communication, etc. Having related job skills and expertise will give you an advantage when applying to be a Technical Support. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Technical Support. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Technical Support positions, which can be used as a reference in future career path planning. As a Technical Support, it can be promoted into senior positions as a Technical Communicator that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Support. You can explore the career advancement for a Technical Support below and select your interested title to get hiring information.
If you are interested in becoming a Technical Support, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Technical Support for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Technical Support job description and responsibilities
A Technical Support provides technical service for computer hardware and software.
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Technical support can use a variety of monitoring tools, both offensive and defense.
02/06/2022: Los Angeles, CA
Technical support (tech support) refers to a range services companies provide to their customers for products such as software, mobile phones, printers, and other electronic, mechanical or electromechanical products.
02/11/2022: Norfolk, VA
Technical Support work on either computers or portable devices, whereas some others may require their employees to tend to all sorts of requests.
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They help resolve hardware, software and other technical problems.
02/08/2022: Huntington, WV
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Technical Support jobs
There’s no one size that fits all flow chart to describe how all companies should structure their technical support.
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Others have a robust and organized network ready to deploy for technical support.
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Understand the customer’s grasp of technology.
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Practice fixing common computer problems.
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TAKE A RELEVANT TRAINING PROGRAM.
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Step 3: View the best colleges and universities for Technical Support.
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